HorecaGPT
AI that actually knows your venue.
Not a generic chatbot. HorecaGPT combines your reservations, occupancy, schedules, payments and guest feedback into concrete advice for your restaurant. A sister product of TableFlow, built right in.
AI surfaces what needs attention.
Six leads waiting on follow-up. Two requests for tomorrow. One booking with allergies the kitchen needs to confirm. Your dashboard becomes a to-do list, not a wall of numbers.
Three layers: data, model, answer.
Data layer
Reservations, occupancy, walk-ins, no-shows, guest profiles, allergies, order history. Plus Eitje (rota) and TheNextReview (feedback) if you use them.
Model layer
Claude (Anthropic). Anonymised totals only, no full guest names are sent to the model.
Answer layer
A chat inside TableFlow. Tap a question, get an answer with the numbers behind it.
Your venue at a glance.
Today's covers, number of bookings, leads, bookings without a table, conversion this month, open leads in the pipeline. Plus a list of today's bookings. The numbers that matter, before you ask.
Where it really works.
Staff planning
"How many staff for Saturday?", answered from the last 4 Saturdays, the weather and similar events.
Revenue optimisation
"Where am I leaving revenue?", an analysis of quiet spells, product mix and average spend per segment.
Guest relations
"Which regulars stopped coming?", a list of guests who come in less and less.
Trend analysis
"How does this month compare to last year?", year-on-year figures.
Marketing strategy
"Which guests should I reach out to now?", a ready Smart List, template and send time.
Kitchen prep
"Which ingredients do I need Friday?", based on booked packages and the expected no-show rate.
