A loyalty card
in their phone.
No plastic card that disappears into a drawer. Your guests add their card to Apple Wallet or Google Wallet, next to their boarding passes and cinema tickets. Their points balance lives there, and it updates itself after every visit.
Saving up for a coffee. Points with every visit.
- You switch on a reward. A coffee for 50 points.
- Noor comes for dinner. A table for two.
- Every visit earns points. For two people: 120 points.
- On the way she checks what she can get.
- Her points, her rewards. The coffee is hers now.
- Redeemed in two taps. The voucher is ready.
- At the table she shows the QR. Staff see the balance and book it off.
- A coffee. Earned by saving up.
- Collect at every TableFlow restaurant. In one balance.
People in shot made with AI.
One card. Valid everywhere.
What it does for a guest, in plain words.
Always with them
The card sits in Apple Wallet or Google Wallet, just like a boarding pass. Nothing to forget, nothing to install.
Collect at every restaurant
Points from every visit land on one balance. Eat at four participating places and it all adds up.
Appears when they're nearby
Walk past a participating restaurant and the card shows up on their screen, with the balance right there.
Something back, right away
Enough points? They redeem straight from their account: a coffee, an amuse, a glass on arrival.
The balance is always right
The card updates after every visit. No stamps to count, no fuss at the table.
Nothing to fill in
Anyone who already books with you is set. One tap and the card is there.
A reason to come back.
What it gets you, and what it costs you.
Guests who return
Finding a new guest costs money. Bringing back a familiar one costs almost nothing. The card is the nudge.
New guests too
Someone who collected points elsewhere walks past your place and sees they can redeem with you. That's how they come in.
You decide what you give
A coffee for 50 points or a dinner for 1,000, you set the price and whether you join at all.
A direct channel
Twice a month you can send an offer to your own card holders. No mailing list required.
No middleman
Points, card and gift cards live in the same system as your bookings. No second subscription, no second guest database.
No cost per guest
A fixed monthly fee. What you give away is up to you, and no commission comes off the top.
From one visit to the next.
Four steps that run by themselves.
The guest dines with you
The moment you mark the booking as present, points are added. You do nothing else.
They add the card to Wallet
One tap in their account. From then on the balance follows them.
You open up a reward
Say: coffee on the house for 50 points. Visible to anyone with enough points.
They come to collect it
At the table they show their voucher, your staff ticks it off. Done.
Why this is different.
Most booking systems solve loyalty by pointing you at a separate company. Then you pay two subscriptions and keep two guest databases.
| What you get | TableFlow | Separate loyalty tool | Paper stamp card |
|---|---|---|---|
| Built into your booking system | ✓ | ✗ | ✗ |
| No second subscription | ✓ | ✗ | ✓ |
| Balance always current | ✓ | ~ | ✗ |
| Card in the phone | ✓ | ~ | ✗ |
| Works across restaurants | ✓ | ~ | ✗ |
What your guests notice.
- ✓No more card that gets lost or left at home
- ✓One balance instead of five half-filled stamp cards
- ✓The card appears by itself when they're nearby
- ✓What they can get is right there on it
Frequently asked questions
Quick answers to the questions owners ask us most.
Does the guest need to install an app?
No. Apple Wallet and Google Wallet are already on the phone. The guest taps ‘Add to Apple Wallet’ or ‘Add to Google Wallet’ in their account and that's it.
How does the card appear when they walk past?
Google surfaces a saved card when someone comes near an address attached to it. We pass on the addresses of every restaurant offering rewards. Google decides the wording of that notification and how close someone has to be; it only works if the guest has notifications and location enabled.
A guest collected points elsewhere. Do I have to accept that?
Only if you have a reward switched on. And consider who walks in: that guest chose you because they could redeem with you. Without the card they'd have been somewhere else.
How often may I send a message?
Twice a month to your own card holders. A guest never receives more than two in total, even if they collect at ten restaurants. That keeps the card welcome.
What if I stop using TableFlow?
Your venue drops out of the scheme. The points guests collected stay theirs; they can use them at another participating restaurant.
Is it in my plan?
The guest card and the rewards are part of Ultimate.
