A paper reservation book does one thing well: it is there. Beyond that it can do nothing. It doesn't know Mrs Wright has eaten here twelve times, it won't warn you when three groups arrive at once, and it becomes unreadable the moment it gets busy.
No big words about digital transformation. Just what goes differently when the book thinks along.
The host at the door, the kitchen at the back and you at home all see the same thing at the same moment. No more "did you write down the eight o'clock one?"
Who has been in before, what they ate, that they don't eat fish, that they celebrated a birthday here last year. It is simply there, because it remembered from last time.
A table that is already taken cannot be given away again. And if a group doesn't fit, the system says so before you say yes.
Put a booking button on your site and in your Google listing. What the guest fills in appears in your book straight away — including at half past eleven at night, long after you've gone home.
Ask for part of the amount on a large table. The guest pays by card or Apple Pay, and whoever has paid nearly always turns up.
Everything is kept and searchable. How busy was Easter last year? How many groups did you get in November? You can simply look it up.
It is one screen with the day on it, and you type a name and a time. We set up your opening hours and tables with you on a call, so you start with something that already fits.
Anyone who can write in a book can do this. Three taps for a walk-in. Staff mostly use it on their phone.
Your book lives online, so you can open it on any phone with a connection — including your own mobile data. A paper book left at home cannot be opened at all.
Your guest list, yes: names, emails, notes and allergies get imported for you. Retyping individual bookings from a paper book is rarely worth it.
€29 a month for Base — bookings, requests, guests and deposits. No cost per guest, no setup fee. If you later want marketing or quotes for groups, you move up a plan.